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NetDocuments reports growth in Asia Pacific legal sector
Wed, 13th Dec 2023

NetDocuments, a leading cloud-based content management and productivity platform serving the legal sector, has reported notable growth in the Asia-Pacific region (APAC), with a customer count that now exceeds 440. The platform helps law firms enhance client service and streamline operations, and among its user base are two of New Zealand's and one of Japan's 'Big Four' legal firms.

Several legal bodies in the region, such as Hicksons Lawyers, Keypoint Law, and Tompkins Wake, singled out NetDocuments' cloud expertise and innovative offerings as a key reason for selecting the cloud platform as their Document Management System (DMS). NetDocuments is further supporting its APAC customers by helping them implement Artificial Intelligence (AI) strategies, leveraging the capabilities of ndMAX - a tool which empowers firms to apply cutting-edge AI to their data for the generation of unique content and business intelligence.

NetDocuments' growth in the region has been backed by significant investment in user interface localisation and data storage capabilities in Japan. The company stated that it has also prioritised achieving compliance with Japan's APPI guidelines.

Michael Barrett, Head of Technology & Innovation of Hicksons Lawyers, said of his firm's experience with NetDocuments, “After a thorough evaluation of the market, NetDocuments stood out by far… we are really excited about how new innovations such as PatternBuilder MAX are being baked into the platform. We have full confidence that NetDocuments’ platformisation approach will future proof our business and enable us to remain at the forefront of commercial law services in Australia.”

Warren Kalinko, CEO of Keypoint Law, praised the platform's ease of integration and user experience along with its novel efficiency levels. “The productivity improvements and enhanced workflows across our lawyers has been clear to see," Kalinko said. "Looking ahead, we see AI as being fundamental to the way law firms will operate in the near future and are excited about the developing opportunities for law firms and the market more broadly.”

Elsewhere, Michael Vaughan, CIO of Tompkins Wake, expressed a forward-looking admiration for NetDocuments' AI product roadmap and highlighted the tool's security and deep integration with other digital systems.

The firm's recent launch of its AI-powered product suite, ndMAX, in the Asia-Pacific region shows a commitment towards equipping law firms and legal teams with advanced technology to streamline their legal workflow. Jennifer Cathcart, Regional Manager, Asia-Pacific at NetDocuments, stated, “We’re committed to helping legal firms and departments of all sizes transform their operations. Through using NetDocuments’ rapidly evolving AI capabilities, customers across Asia-Pacific can achieve new levels of productivity and efficiency.”

NetDocuments has also broadened its partner footprint across the Asia Pacific in the last year, extending resources on the ground in Japan, Singapore, Hong Kong, and New Zealand. Its strong relationships with partners are hailed as a key driver in the company's success and growth.