Digital Channels stories - Page 5
Trade Me sees 20% campaign performance improvement using new tools
Tue, 13th Feb 2024
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digital channels
New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.
Embracing new tools in CX to revolutionise the digital customer journey
Tue, 6th Feb 2024
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digital channels
Businesses are advised to combine journey mapping, EQ and AI to enhance their digital customer experience strategies.
Data-driven video: A new frontier for ads in APAC
Wed, 31st Jan 2024
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digital channels
Amidst a creativity crunch in APAC, brands are capitalising on data-driven insights to produce personalised video ads, aiming to stay ahead in a rapidly evolving digital landscape.
Sportradar Introduces FanID for Revolutionary Fan Engagement in Sports
Wed, 17th Jan 2024
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digital channels
Sportradar debuts FanID, an industry-first data clean room marketing solution, to enhance fan engagement amid phase-out of third-party cookies.
Storyblok survey reveals consumers' festive buying behaviour and trust issues
Wed, 29th Nov 2023
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digital channels
Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.
Financially unstable citizens least likely to use digital government aid
Thu, 23rd Nov 2023
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digital channels
New Zealand's most financially unstable populations reported as least likely to utilise digital channels for government support.
Kyndryl teams up with Dynatrace to enhance business insights offering
Thu, 2nd Nov 2023
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digital channels
Kyndryl forges global alliance with Dynatrace to amplify its business insights offering, enhancing customers' outcomes.
VIOOH and Yahoo collaborate on benefits of prDOOH in marketing campaigns
Mon, 16th Oct 2023
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digital channels
VIOOH and Yahoo Advertising partner to explore the role and benefits of prDOOH in enriching multi-channel marketing campaigns.
Video: 10 Minute IT Jams - An update from Appdome with Jan Sysmans
Mon, 16th Oct 2023
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digital channels
Jan Sysmans, who is the Mobile App Security Evangelist at Appdome, joins us today to tell us more about Appdome and the importance of mobile app security.
Kore.ai launches Voice Gateway on Genesys AppFoundry for enhanced CX
Thu, 12th Oct 2023
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digital channels
Kore.ai's Voice Gateway for Genesys Cloud CX is now available on the Genesys AppFoundry, enhancing customer and employee experiences in contact centres.
Confluent announces expanded partnership with Google Cloud
Thu, 31st Aug 2023
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digital channels
The data streaming provider will help more companies build real-time applications faster at lower costs through a deeper partnership with Google Cloud.
Storyblok supports market-growth with UK and US entity
Mon, 28th Aug 2023
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digital channels
Storyblok has announced that the US is its fastest-growing market worldwide as it prepares to launch a dedicated UK and US entity.
Exabeam partners Chillisoft to tackle cybersecurity challenges
Thu, 3rd Aug 2023
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digital channels
Cloud-native New-Scale SIEM and advanced threat detection, investigation and response (TDIR) capabilities are available to more ANZ organisations.
Verint introduces its enterprise experience management solution
Sat, 17th Jun 2023
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digital channels
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
Quadient’s AI-powered finance cloud solutions surge in demand
Fri, 16th Jun 2023
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digital channels
There’s been a surge in momentum for Quadient’s finance tools, with new customers for these making up almost a third of the company's new software customers.
Isentia appoints Raushida Vasaiwala as APAC Sales VP
Thu, 15th Jun 2023
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digital channels
Isentia, provider of media intelligence, has appointed Raushida Vasaiwala as Sales Vice President for APAC to expand its product offering.
Lendor appoints Jo Olivia Lee as chief operating officer
Fri, 1st Jul 2022
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digital channels
Jo Olivia Lee appointed as chief operating officer. She will oversee app development and operations for Singapore and Lendor Thailand.
Video: 10 Minute IT Jams — Sitecore VP on composable digital experience
Wed, 17th Nov 2021
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digital channels
In our second interview in a series with Sitecore, we chat with Sitecore vice president for solution engineering APJ, Nik Hendel.
Video: 10 Minute IT Jams - Who is Okta?
Wed, 31st Mar 2021
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digital channels
TechDay's 10 Minute IT Jams: Okta's identity management service for the Asia-Pacific market. Interview with Okta's sales engineer manager.
Video: 10 Minute IT Jams - Who is Enghouse Interactive?
Wed, 24th Mar 2021
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digital channels
Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.