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Process automation stories

Ivalua launches single-agent IVA for procurement tasks
Software-as-a-Service

Ivalua launches single-agent IVA for procurement tasks

Procurement teams could get faster invoice checks and contract searches, while Ivalua bets on tighter governance with a single AI agent.

By Sean Mitchell • 4 min read • Last week
Wipro launches Applied AI centre for Claude models
Manufacturing

Wipro launches Applied AI centre for Claude models

The move aims to help Wipro turn AI pilots into client workflows, as it trains 10,000 staff to deploy Claude across industries.

By Sofiah Nichole Salivio • 3 min read • Last week
Basware named Forrester AP invoice automation leader
Software-as-a-Service

Basware named Forrester AP invoice automation leader

The recognition underscores rising demand for invoice tools that can meet tighter e-invoicing rules, cut fraud risk and support AI oversight.

By Karen Joy Bacudo • 4 min read • Last week
HPE expands AI factory platform with new NVIDIA integrations
Data Protection

HPE expands AI factory platform with new NVIDIA integrations

Security and governance tools are being added as enterprises push agentic AI from pilots into live production systems.

By Sean Mitchell • 5 min read • Last week
Fresho buys Nation Wilcox to lead UK food wholesale
Software-as-a-Service

Fresho buys Nation Wilcox to lead UK food wholesale

The acquisition gives Fresho a bigger UK customer base and more than GBP £2 billion in annual gross merchandise value, while keeping Nation Wilcox branded.

By Sofiah Nichole Salivio • 4 min read • Last week
CTERA links file data to n8n automation for AI use
Software-as-a-Service

CTERA links file data to n8n automation for AI use

Enterprise users can now feed governed file content into automated and AI workflows without custom code, reducing engineering overhead.

By Sean Mitchell • 4 min read • Last week
Vertesia signs UK reseller deal with SynApps Solutions
Software-as-a-Service

Vertesia signs UK reseller deal with SynApps Solutions

The tie-up gives UK public sector and finance customers a route to use AI on governed legacy records without losing auditability or control.

By Joseph Gabriel Lagonsin • 4 min read • Last week
8x8 boosts workforce management adoption with free tools
Software-as-a-Service

8x8 boosts workforce management adoption with free tools

Mid-sized contact centres can now cut spreadsheets and manual scheduling as 8x8 folds workforce management into its platform at no extra charge.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Flexera launches AI cost tools to track enterprise spend
Software-as-a-Service

Flexera launches AI cost tools to track enterprise spend

Growing AI use is making bills harder to predict, pushing firms to track costs across models, agents, data and compute.

By Karen Joy Bacudo • 4 min read • Last week
Yokogawa updates OpreX server for easier plant control
Manufacturing

Yokogawa updates OpreX server for easier plant control

Plant operators can now connect mixed equipment more easily as Yokogawa adds multi-vendor support and tighter security to its OpreX server.

By Mark Tarre • 3 min read • Last week
Orderfox AI spots missing CHIRON machine tool buyers
Customer Relationship Management

Orderfox AI spots missing CHIRON machine tool buyers

More than half of CHIRON's addressable market in the DACH region had been missing from its CRM, limiting sales targeting and growth.

By Sean Mitchell • 4 min read • Last week
Ramp launches Applied AI Solutions for finance teams
Software-as-a-Service

Ramp launches Applied AI Solutions for finance teams

Finance teams could see faster automation as Ramp places engineers inside clients to build bespoke AI systems on its platform.

By Karen Joy Bacudo • 4 min read • Last week

Stories from Other Regions

Process automation stories

KPMG study links trusted AI to stronger performance
Data Protection

KPMG study links trusted AI to stronger performance

Despite rising AI adoption, most firms are failing to turn it into enterprise-wide gains because governance and workforce readiness lag badly.

By Joseph Gabriel Lagonsin • 4 min read • Last week
UK tech leaders back AI, but skills & governance lag
Digital Transformation

UK tech leaders back AI, but skills & governance lag

Many large UK firms are still struggling to embed AI into daily operations, despite strong demand and rising governance spend.

By Sean Mitchell • 3 min read • Last week
HSBC & Google Cloud expand AI across bank operations
Data Analytics

HSBC & Google Cloud expand AI across bank operations

The lender expects AI to speed fraud checks and staff support, while helping prioritise projects that could each deliver more than USD $100 million.

By Karen Joy Bacudo • 4 min read • Last week
Ricoh Canada backs Ontario Health's Central Intake
Document Management

Ricoh Canada backs Ontario Health's Central Intake

The move could cut delays in specialist care by streamlining referrals through Ontario Health's centralised intake hubs across several regions.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Only 10% of Australian workers say AI runs core processes
Digital Transformation

Only 10% of Australian workers say AI runs core processes

Most firms are still trialling AI at the edges, leaving executives under pressure to prove productivity gains from technology spend.

By Mark Tarre • 5 min read • Last week
MYOB & Mastercard test AI payments for SMEs in Australia
Software-as-a-Service

MYOB & Mastercard test AI payments for SMEs in Australia

Small firms could ease cash flow pressure as the pilot lets owners set rules for paying bills, timing and payment methods.

By Karen Joy Bacudo • 4 min read • Last week