Reputation management Stories - Page 5

Global Stories

Reputation management stories

Gartner maps six key trends reshaping IT operations by 2026

Gartner says six trends from hybrid computing to geopatriation will redefine IT infrastructure, operations and risk planning by 2026.

By Sean Mitchell • 5 min read • Mon, 15th Dec 2025

Customer Relationship Management

Thryv launches AI marketing tool to boost home service growth

Thryv has launched an AI marketing tool in Australia and New Zealand to help home service businesses automate sales and boost their online presence.

By Sean Mitchell • 3 min read • Wed, 3rd Dec 2025

Artificial Intelligence

Wayvia unveils AI-powered Prowl platform for real-time price control

Wayvia launches AI-powered Prowl platform to monitor and enforce real-time pricing, protecting brands' margins amid volatile retail conditions.

By Sean Mitchell • 3 min read • Tue, 18th Nov 2025

Marketing Technologies

Hivekind AI launches PR Agent to streamline B2B media relations

Hivekind AI launches PR Agent, an autonomous digital worker helping B2B tech firms enhance media relations with real-time communication intelligence.

By Sean Mitchell • 3 min read • Mon, 17th Nov 2025

Phishing

Bitsight unveils AI tool to combat phishing & brand threats

Bitsight launches Brand Intelligence, an AI tool to detect and swiftly tackle phishing and brand threats targeting companies and executives.

By Catherine Knowles • 3 min read • Thu, 16th Oct 2025

Breach Prevention

Beyond Google: When AI tells your story - A crisis recovery roadmap for C-suite & boards

C-suite leaders must now manage reputations shaped by AI narratives from ChatGPT and others, facing both misinformation and unavoidable truths.

By Dwayne Alexander • 8 min read • Fri, 3rd Oct 2025

Data Protection

Norton adds dark web & social media alerts for small firms

Norton has enhanced its Small Business service with Dark Web and Social Media Monitoring to help firms counter rising cyber threats in 2025.

By Sean Mitchell • 4 min read • Fri, 5th Sep 2025

Fintech

LegitScript unveils automated KYB checks to boost onboarding

LegitScript has launched automated Global Business Identity Check and U.S. TIN Verification to speed and improve merchant onboarding worldwide.

By Catherine Knowles • 3 min read • Thu, 28th Aug 2025

Customer Experience

InMoment launches AI tool to automate responses in APAC reviews

InMoment has launched AI Auto Responding in APAC, automating personalised customer review responses to ease workloads for multi-location businesses.

By Shannon Williams • 3 min read • Thu, 14th Aug 2025

Digital Transformation

Fire on the Hill unveils GEO service to boost AI brand visibility

Fire on the Hill launches GEO service to help brands shape and track their presence in AI-generated search results, boosting visibility and trust.

By Sean Mitchell • 4 min read • Tue, 29th Jul 2025

Stories from Other Regions

Reputation management stories

Data Analytics

Demand Spring & Brandlight partner on AI search visibility

The two firms launch a joint AI search visibility service to help B2B brands shape how LLMs describe and surface them as people switch away from search engines.

By Jake MacAndrew • 3 min read • Fri, 12th Dec 2025

Marketing Technologies

Visibility in the age of AI: How to make your brand appear in AI search

In the AI era, brand visibility hinges on a consistent digital footprint and trusted mentions, reshaping marketing into a strategic investment for lasting influence.

By Aleksandra Phelan • 3 min read • Sat, 22nd Nov 2025

Data Protection

UK firms push for Chief Trust Officer amid AI & cyber risks

UK firms overwhelmingly back creating Chief Trust Officer roles to tackle rising AI, data privacy, and cybersecurity risks, a new study shows.

By Shannon Williams • 4 min read • Thu, 25th Sep 2025

Marketing Technologies

Sphere launches GEO platform to manage AI-driven online profiles

Sphere has launched a GEO platform enabling real-time control of personal and business AI profiles across major language models like GPT-5 and Gemini.

By Kaleah Salmon • 4 min read • Tue, 16th Sep 2025

Digital Transformation

Why retailers need to prepare for a rise in AI-generated complaints

AI is making it easier for consumers to file well-crafted complaints, posing new challenges for retailers to manage rising digital grievances effectively.

By Mark Devlin • 9 min read • Thu, 4th Sep 2025

Software-as-a-Service

Agencies urged to refine digital marketing for AI search rise

Agencies must adapt digital marketing strategies to thrive as AI search tools like ChatGPT, with 100M+ daily users, reshape online service discovery.

By Kaleah Salmon • 3 min read • Thu, 3rd Jul 2025

Data Protection

What CISOs wish PR teams knew

CISOs urge PR teams to prioritise accuracy over speed in breach communications and to understand cybersecurity basics for better crisis cooperation.

By Christopher Zahn • 4 min read • Mon, 23rd Jun 2025

Digital Transformation

Chatmeter unveils AI platform for safer, smarter patient feedback

Chatmeter launches Pulse Ai: Signals, an AI platform to help healthcare providers manage online patient feedback, ensure HIPAA compliance and enhance safety.

By Sean Mitchell • 3 min read • Wed, 18th Jun 2025