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Starburst launches AIDA assistant for governed data
Storage

Starburst launches AIDA assistant for governed data

Business users could get answers in natural language without moving sensitive data, as Starburst adds AIDA to its Enterprise Platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Robotic Marketer launches AI direct mail tool for home services
DevOps

Robotic Marketer launches AI direct mail tool for home services

Home services firms can now target likely buyers by post as Robotic Marketer folds direct mail into its AI marketing platform.

By Catherine Knowles • 3 min read • Last month
Kumo launches KumoRFM-2 for enterprise relational data
Data Analytics

Kumo launches KumoRFM-2 for enterprise relational data

Businesses could cut feature engineering as KumoRFM-2 queries connected tables directly and handles datasets of more than 500 billion rows.

By Catherine Knowles • 4 min read • Last month
Infobip launches AgentOS platform, targets agentic AI shift
Unified Communications

Infobip launches AgentOS platform, targets agentic AI shift

The new system aims to help businesses turn stalled generative AI pilots into measurable returns by unifying customer data and oversight.

By Sean Mitchell • 3 min read • Last month
Booking.com warns some customers of possible data exposure
Data Protection

Booking.com warns some customers of possible data exposure

Travel customers could face phishing scams after Booking.com found suspicious activity may have exposed names, contact details and reservation data.

By Mark Tarre • 4 min read • Last month
From DSPM to data protection: Closing the last mile on sensitive data in the era of AI
Storage

From DSPM to data protection: Closing the last mile on sensitive data in the era of AI

Visibility alone will not stop sensitive data leaking into AI tools, so security teams must turn DSPM findings into live controls and data lineage.

By Franklin Nguyen • 6 min read • Last month
Minor Hotels unveils global AI platform with Google
Unified Communications

Minor Hotels unveils global AI platform with Google

The hotel group expects the new system to unify guest data and privacy controls across 640 properties, with full rollout due in 2026.

By Mark Tarre • 5 min read • Last month
5 eCommerce trends set to define 2026
Digital Transformation

5 eCommerce trends set to define 2026

AI shopping agents, stricter sustainability rules and tougher cross-border compliance are set to reshape online retail by 2026.

By Bobby Joseph • 7 min read • Last month
Accordion buys A5 to deepen Salesforce consultancy
Customer Relationship Management

Accordion buys A5 to deepen Salesforce consultancy

The deal gives private equity clients wider Salesforce support across sales, pricing and revenue systems, plus delivery teams in three regions.

By Joseph Gabriel Lagonsin • 3 min read • Last month

Stories from Other Regions

Customer data stories

Manchester tech event spotlights AI, cyber & trust
Virtualisation

Manchester tech event spotlights AI, cyber & trust

Organisers say the two-day programme will tackle deepfake hiring, data sovereignty and the mounting risks of AI-driven cyber attacks.

By Sean Mitchell • 4 min read • Last month
Five ways to maximise benefits of mobile-first systems
Data Analytics

Five ways to maximise benefits of mobile-first systems

Australian venues are turning to mobile-first systems to cut labour pressure, reduce errors and lift spend per table amid tight margins.

By Barry Shaked • 4 min read • Last month
UK telecom servers expose security details, study finds
Virtual Private Networks

UK telecom servers expose security details, study finds

Customer data and service security may be at risk, as nearly one in five UK telecom web servers leak configuration details, a study finds.

By Shannon Williams • 4 min read • Last month
FCA sets out open finance plans to boost credit access
Data Protection

FCA sets out open finance plans to boost credit access

Small firms and mortgage seekers could gain faster access to credit as the regulator widens permissioned data sharing beyond open banking.

By Karen Joy Bacudo • 3 min read • Last month
Dollar General expands in-store audio ads with QSIC
Digital Signage

Dollar General expands in-store audio ads with QSIC

The rollout gives advertisers access to 6,000 more stores and new sales-linked measurement as Dollar General deepens its retail media push.

By Mark Tarre • 4 min read • Last month
Atis app launch adds loyalty and direct ordering channel
Digital Transformation

Atis app launch adds loyalty and direct ordering channel

Half of atis orders are already digital, and its first app will let customers collect points, skip queues and pre-order bowls.

By Sean Mitchell • 4 min read • Last month
Australian skincare founder hit by chargeback scams
Data Protection

Australian skincare founder hit by chargeback scams

Tens of thousands of dollars in disputed payments have left a Sydney skincare business exposed as household budgets tighten and chargeback fraud rises.

By Shannon Williams • 4 min read • Last month
SharkNinja retail media drive lifts sales at Noel Leeming
Digital Signage

SharkNinja retail media drive lifts sales at Noel Leeming

Retail media helped SharkNinja lift unit sales by 12 per cent at Noel Leeming, with Facebook ad spend returning more than USD $15 per dollar.

By Mark Tarre • 3 min read • Last month