Employee Experience (EX) Stories - Page 4

Global Stories

Employee Experience (EX) stories

DXC & Servicenow launch agentic AI internal testbed

The rollout will let DXC test agentic AI across its back office before packaging proven workflows for clients in multivendor environments.

By Sean Mitchell • 4 min read • Last month

Desktop-as-a-Service

ControlUp launches DaaS IQ for Azure Virtual Desktop

Organisations using Azure Virtual Desktop can now trim idle cloud spend and reduce login delays with a new management platform from ControlUp.

By Catherine Knowles • 3 min read • Last month

Software-as-a-Service

Zendesk names Bikram Mazumdar VP Asia to drive growth

His appointment comes as APAC firms race to deploy AI in customer service, while 96% of consumers want clear explanations for its use.

By Mark Tarre • 4 min read • Last month

Unified Communications

Eptura expands Microsoft 365 workplace tools for firms

Large employers can now handle desk and room bookings in Outlook and Teams as Eptura deepens its Microsoft 365 integration.

By Catherine Knowles • 4 min read • Wed, 1st Apr 2026

Document Management

Garney adopts Hyland for SAP SuccessFactors in HR shift

HR teams at Garney will get direct access to employee records in SAP SuccessFactors, cutting manual handling as the builder modernises records management.

By Sean Mitchell • 3 min read • Wed, 1st Apr 2026

Human Capital Management

UK workplace happiness beats US & Germany, study finds

Better team relationships are helping UK workers feel more productive than peers in the US and Germany, a global study says.

By Sean Mitchell • 4 min read • Fri, 27th Mar 2026

Human Capital Management

ControlUp adds Intel Device IQ to desktop monitoring

It gives IT teams earlier warning of laptop faults by tying silicon-level telemetry to user experience data on hybrid work PCs.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 27th Mar 2026

Digital Transformation

Litmos flags AI ceiling as skills outpace promotions

Many workers see AI training fail to translate into pay rises or faster promotion, exposing a widening gap in workplace progression.

By Shannon Williams • 3 min read • Thu, 26th Mar 2026

Data Protection

HP unveils AI security tools for workplace PCs & printers

Businesses using encrypted PCs face a new hardware threat as HP rolls out TPM Guard, designed to block physical attacks that can bypass BitLocker.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 26th Mar 2026

Data Protection

Omnissa study finds AI surge & endpoint security gaps

Unsanctioned AI use is racing ahead of oversight, while many regulated organisations still leave endpoints outdated, unencrypted or unstable.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026

Digital Transformation

Origin raises USD $30 million to streamline global benefits

Origin secures USD $30 million to scale its AI-driven platform simplifying fragmented global employee benefits for large multinationals.

By Karen Joy Bacudo • 5 min read • Wed, 25th Mar 2026

Data Analytics

TeamViewer launches AI reporting tool for IT teams

TeamViewer unveils Tia Reporting, an AI dashboard tool that lets IT teams build live, no-code reports on digital workplaces via chat prompts.

By Joseph Gabriel Lagonsin • 3 min read • Tue, 24th Mar 2026

Human Capital Management

ECI Software certified as great place to work in eight countries

ECI Software wins 2026 Great Place to Work certification across eight countries, as 82% of staff rate it a great workplace.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Mar 2026

Stories from Other Regions

Employee Experience (EX) stories

Digital Transformation

ServiceNow study flags empathy gap in customer service

Only 10% of customers rate service as great, as fragmented systems and poor empathy are driving churn and frustration.

By Sofiah Nichole Salivio • 4 min read • Last month

Human Capital Management

Engaged North American workers still eyeing new jobs

Poor communication is undermining retention across North American workplaces, with many engaged staff still planning to quit within a year.

By Shannon Williams • 4 min read • Last month

Unified Communications

UK workers lose meeting time to hybrid tech glitches

Most UK staff are losing 6.5 minutes a meeting to hybrid tech faults, as employers spend more on AI and office kit.

By Sofiah Nichole Salivio • 4 min read • Tue, 31st Mar 2026

Human Capital Management

Allianz warns of rising workplace burnout in Australia

Nearly two million Australian workers are losing sleep to job stress, as psychological compensation claims rise and burnout support gaps widen.

By Sean Mitchell • 3 min read • Thu, 26th Mar 2026

Unified Communications

Manchester tech event to focus on AI, trust & risk

Boards face mounting pressure to prove AI and automation improve service, resilience and compliance as Manchester Tech Week opens in Manchester Central.

By Sean Mitchell • 4 min read • Wed, 25th Mar 2026